Shipping policy
At Aura Brew, every coffee tool carries the warmth of craftsmanship from creation to delivery.
Shipping Rates
- 🚚 Free Shipping Over €50
- 📦 €5.49 Fee Under €50 (Same premium logistics service)
Production & Delivery
- 🔍 Processing: 1-3 business days
(Hand-inspected quality control, select handcrafted items require workshop finishing)
- 📍 Delivery: 5-8 business days
Tracking & Support
- ✉️ Tracking number included in dispatch confirmation email
- Click embedded link for live logistics dashboard
- Check via "My Orders" portal on website header
- 💬 Assistance channels:
- Email hello@aurabrewlabs.com
- Click 💬 icon at bottom-right corner for instant chat (Mon-Fri 9am-5pm GMT)
Quality Assurance
- 🛡️ Free re-shipment for transit-related issues
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":90712277370,"merchantName":"AURA BREW","personalized":true}},{"supports_subs":false,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":90712277370,"countryCode":"GB","merchantName":"AURA BREW","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":null,"requiresBillingAgreement":false,"merchantId":"WQX96QANKBA2L","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=EUR\u0026locale=en_US\u0026client-id=AexZEtAxk09Ncgj6FSWFFyGKbxxAZ_LTyJ2DPdJWl1YUlecinmc5AfIaRF2qYjWlusWahlzz6SVkY5Ci\u0026merchant-id=WQX96QANKBA2L\u0026intent=authorize"}}]" access-token="753edb79199fa5abe091414722912b32" buyer-country="AT" buyer-locale="en" buyer-currency="EUR" shop-id="90712277370" cart-id="9cb5c1c2ccbabff2525803191917591c" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> </div>
